At Jammy Monkey, we understand the importance of protecting your personal data and online security. This Privacy Policy sets out how we collect, use, store, and share information about you when you interact with our website, mobile applications, or other services.
Personal Information Collection
When registering an account on our platform, we may collect certain types of personal information from you, including:
We use this information to create a secure user profile for your account and facilitate access to our services.
Device and Browser Information
When you interact with our platform, we may collect information about the device or browser being used to access it. This can include:
We use this information for analytics purposes and to improve the overall user experience.
Usage Analytics and Behavioural Data
Our platform collects usage data on how users interact with our services. This may include information about:
We use this information to improve the performance of our services, troubleshoot technical issues, and enhance your user experience.
Cookies and Tracking Technologies
Our platform uses cookies and tracking technologies (such as JavaScript code) to collect data on how you interact with our services. These can include:
We use these cookies for purposes such as remembering login credentials, tracking usage analytics, or delivering targeted advertising.
Communication Preferences
If you opt-in to receive marketing communications from us, we will store your preference information (such as email address and consent status). You can adjust your communication preferences at any time by visiting our account settings page.
Data Storage and Retention
We take steps to ensure the security of user data. Your personal information is stored on our servers in a secure environment with access controls, encryption methods, and other protective measures in place.
We retain user data for as long as necessary to provide you with services or until your account is deleted.
Security and Account Protection
To protect your account from unauthorized access, we implement:
You are responsible for keeping your login credentials secure and confidential.
User Rights Regarding Personal Data
As a user of our platform, you have the right to request deletion or correction of your personal data at any time. Please contact us through account settings or support channels to exercise this right.
Third-Party Services or Integrations
We may partner with third-party services (such as analytics providers) that use cookies and tracking technologies on behalf of our platform. These partners must adhere to the same security standards we impose.
Compliance with Applicable Privacy Regulations
As a UK-based platform, we comply with all applicable regulations, including:
We maintain strict adherence to these regulations when handling your personal information.
Platform Monitoring for Security and Fraud Prevention
Our systems monitor usage patterns on the platform in real-time. We use this data to detect potential security threats or instances of fraud, which can help protect both our users' accounts and their financial assets.
This monitoring is carried out without using personal identifiable information (PII), meaning your individual identity remains protected at all times.
Session Management and Login Protection
To ensure the secure login experience for our users:
We update passwords periodically, based on certain security features.
By continuing to interact with our platform or registering an account, you acknowledge that you have read and understand this Privacy Policy.
